Privacy Policy
Taskforce Australia Pty Ltd ABN 32 152 119 518

Who We Are
Taskforce Australia Pty Ltd (“Taskforce”, “we”, “our”, or “us”) operates the website www.taskforce.com.au and provides property services, compliance, and maintenance coordination across Australia.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Personal Information We Collect
We may collect personal information including:
Name
Email address
Phone number
Mailing or business address
Company details
Employment history and resumes (for job applications)
Trade licences and insurance documentation (for subcontractors)
Payment and transaction information
Communications and enquiry history
Website usage data (see Cookies section below)
We only collect personal information that is reasonably necessary for our business activities.
Why We Collect Your Information
We collect and use personal information to:
Respond to enquiries and service requests
Process job and trade applications
Onboard subcontractors and employees
Deliver property services and coordinate jobs
Administer accounts and payments
Improve our website, systems, and service delivery
Communicate operational updates
Send marketing communications (where consent has been provided)
We do not sell personal information to third parties.
How We Collect Personal Information
We collect information when you:
Submit a contact or enquiry form
Apply for employment or express interest in corporate roles
Apply to join our Trade Network
Request a quote or service
Subscribe to updates
Communicate with us via phone, email, or online forms
Visit and interact with our website
Where practical, you may interact with our website anonymously. However, certain services require personal information.
Marketing Communications
If you opt in, we may send you updates about our services or related information.
You can unsubscribe at any time using the unsubscribe link in emails or by contacting us directly.
Disclosure of Personal Information
We may disclose personal information to:
Our employees and contractors
Trade partners engaged to deliver services
IT service providers and cloud hosting providers
Professional advisers (accountants, legal advisers)
Government authorities where required by law
We only share information necessary to deliver services or meet legal obligations.
Overseas Disclosure
Some of our service providers (such as cloud or software platforms) may store data overseas. Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with Australian privacy laws.
Cookies and Website Analytics
Our website may use cookies and similar technologies to:
Improve website functionality
Understand website usage
Enhance user experience
You may disable cookies through your browser settings, although some features may not function correctly.
Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
These measures include:
Secure cloud-based systems
Access controls and user authentication
Secure document storage
Regular review of data handling practices
No system can guarantee absolute security, but we actively maintain safeguards appropriate to the information we hold.
How Long We Retain Information
We retain personal information only as long as reasonably necessary for business, legal, or compliance purposes.
Employment and trade application information may be retained for future recruitment or engagement unless you request otherwise.
Complaints
If you believe we have breached the Australian Privacy Principles, please contact us in writing. We will respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au
Access and Correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate or outdated.
To do so, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page with the revised date.
