• Image of Plumbers work in PORT MELBOURNE, 3207 by Facility Asset Contracting.
  • Image of Plumbers work in PORT MELBOURNE, 3207 by Facility Asset Contracting.
  • Image of Plumbers work in PORT MELBOURNE, 3207 by Facility Asset Contracting.

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Drain cleaning, blocked sewers, blocked stormwater, CCTV inspection & reports, piperelining Nodig system, leaking pipes, tap replacment & servicing 

Location: PORT MELBOURNE, 3207
ABN: 71789689664
Email: charliefac1@gmail.com
Phone: 0449557221

Opening Times:

Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Please Call
Sunday Please Call

Latest Reviews


12/04/21
Work was not performed. Said water pressure was too high. He left - very disappointing!
Poor
Paul, ORMOND, 3204

11/04/21
Excellent service, thorough, checked everything, was courteous and professional
Excellent
Bruce , RICHMOND, 3121

30/03/21
I am happy with warranty claim. It wasn’t hard for me. However, it took little more time than expected to arrive replacement items.
Above Average
Dilanka , GREENVALE, 3059

29/03/21

Excellent
CHARLENE, ALTONA, 3018

29/03/21
Thanks for providing a deluxe seat
Above Average
Rajesh , MANOR LAKES, 3024

19/03/21
experienced and professional!
Excellent
Garry , GLEN IRIS, 3146

17/03/21
Plumber was 30min later than the time frame nominated but he did call ahead and once he arrived he did the kob quiclly and was friendly.
Above Average
Verity, BRUNSWICK, 3056

02/03/21
Service excellent
Excellent
Robert , EAST MELBOURNE, 3002

01/03/21

Poor
Lohit, TRUGANINA, 3029

08/02/21
I’m very happy with the results which is working tap after few weeks , although there was bits of delays though the missing my request from first time
Above Average
Michael, TEMPLESTOWE LOWER, 3107

07/02/21
The first plumber was absolutely pathetic kept me waiting for many days and mislead me all the time However the second plumber was excellent and curtious
Excellent
John, HOPPERS CROSSING, 3029

12/01/21

Above Average
KEITH, SPRINGVALE, 3171

04/01/21

Average
TOM , DIAMOND CREEK, 3089

21/12/20
Charlie was magic I had a Christmas party couldn’t be home he kept me in touch my wife said customer service 👍👍👍👍👍👍👍👍👍
Excellent
Robert , BURNSIDE, 3023

17/12/20
Really impressed by the service. Ben and Fiona were awesome in terms of customer service and Charlie, the plumber was also great.
Excellent
Mandeep Singh, BURNSIDE HEIGHTS, 3023

16/12/20
When we opened one of the two parcels, One of the Coolers is damaged!
Excellent
Jim, MOORABBIN, 3189

29/10/20
Great warranty service
Excellent
Don, DANDENONG, 3175

28/10/20
Very quick, easy and friendly service. Thanks!
Excellent
Luke, COLLINGWOOD, 3066

26/09/20
The part took ages to come. The plumber re-installed the tap with best intentions to minimise risk of burns by putting the mixer on the side. However now it hits the wall and makes its both impractical and semi unusable.
Below Average
Rick , THORNBURY, 3071

17/08/20
Excellent service and very quick response. Helen was very helpful and efficient.Could not fault anything at all. Very happy with my new tap also.
Excellent
irene , WYNDHAM VALE, 3024

01/08/20
Hi Folks, Very happy with the service you provided in replacing the mixer tap and arranging the installation. The only downside was that we had to wait 4 weeks before someone contacted us. Other than the wait everything else went very well.
Above Average
Barry, ELSTERNWICK, 3185

29/07/20
Excellent. New part arrived and the plumber installed it quickly.
Excellent
Boris, KENSINGTON, 3031

24/07/20
I had Charlie come and replace the mixer for me and found very friendly and competent.
Above Average
John, BENTLEIGH EAST, 3165

24/06/20
All I can say . I cant wait to but a Methven product again. You have always been the best in service and quality, thankyou
Excellent
Robert, NIDDRIE, 3042

24/06/20

Excellent
Sara, ST KILDA EAST, 3183

24/06/20
No fuss, but took a long time
Average
Nikola, BENTLEIGH EAST, 3165

10/06/20
Charlie was very easy to communicate, friendly and fixed the issue very promptly.
Excellent
Jenny, MOUNT WAVERLEY, 3149

05/06/20
excellent
Excellent
indri, NEWPORT, 3015

05/06/20
the whole experience has been smooth and quick. thank you.
Excellent
indri, NEWPORT, 3015

05/06/20
We are most pleased with the Methven service and 20 year warranty. The plumber contractor (Charlie) was excellent, and very efficient. The tap was found to be faulty, and was replaced under warranty efficiently. Many thanks to Methven.
Excellent
Robert, BALWYN NORTH, 3104

04/06/20

Excellent
Jenny, MOUNT WAVERLEY, 3149

04/06/20
The after service was excellent being quick and efficient. The plumber was great and completed the installation with a minimum of fuss.
Excellent
JOHN, WYNDHAM VALE, 3024

26/05/20
We rate Charlie Ragusa's work as 5 stars. He responded promptly, assessed the need for PLV installation before the replacement tap could be fitted and returned promptly to do the job.
Excellent
Anthony, WILLIAMSTOWN, 3016

07/05/20

Excellent
Greg , FAIRFIELD, 3078

22/04/20
Follow up was required after initial claim was lodged but after the 2nd call everything fell into place and was handled very efficiently
Above Average
Ross, BUNDOORA, 3083

22/04/20
Diamond
Excellent
Andy, CAULFIELD NORTH, 3161

20/04/20
Excellent service! New part delivered to my house contacted plumber there the very next day to fit 10/10
Excellent
Jan, BLACKBURN SOUTH, 3130

10/04/20
5 star . Charlie was a pleasure to work with.Very friendly.and knew what to do.Wish more tradies were like Charlie.Very happy with the outcome.
Excellent
Tony & Anne , RESERVOIR, 3073

10/04/20

Excellent
DANNY, ESSENDON, 3040

07/04/20
Repair man was very courteous and friendly. Advised us of the problem and fixed it completely.
Above Average
Rita, CAULFIELD NORTH, 3161

25/03/20
The work was done quickly and professionally
Excellent
Todd, POINT COOK, 3030

25/03/20
Hi, the parts to the shower were sent quickly and the plumber (Charlie) was very professional.
Excellent
Todd, POINT COOK, 3030

17/03/20
Hi, Firstly, thanks for the prompt warranty claim review and dispatch of the replacement parts. Unfortunately, I has some trouble receiving delivery via StarTrack road express. 3 missed deliveries, couldn’t be left and not collected anywhere else. Just lucky I arrived home as the driver was leaving the 4th time. Not very efficient process, took 10 days. Plumber was also not required (hand tighten plastic shower fittings), and despite not contacting him (as parts not received), he did attend (home) and called (a bit confused and upset) - parts not delivered, and I didn’t make appointment with him. So happy I eventually got the replacement parts,but a very inefficient and time consuming process. I assume someone is paying for 4 delivery attempts and a plumber? Cheers Mark
Poor
Mark, HAWTHORN EAST, 3123

09/03/20

Excellent
Melanie, CAMBERWELL, 3124

03/03/20
Both Methven and the plumber gave excellent service, we are very impressed.
Excellent
jan, MALVERN EAST, 3145

25/02/20
Very efficient service, great communication and issue resolved with the minimum inconvenience. Many thanks
Excellent
JOHN , WERRIBEE, 3030

25/02/20
Great diligent work. Highly recommended
Excellent
Andrew, WILLIAMSTOWN, 3016

13/01/20
Very professional, excellent communication skills. Highly recommend.
Excellent
Brooke, NEWPORT, 3015

19/12/19

Excellent
Janice, MCKINNON, 3204

11/12/19
No parts were sent for 2 weeks. Then Wrong parts sent.
Poor
Barry, BENTLEIGH EAST, 3165

11/12/19
Unfortunately wrong part was initially sent but it was rectified with the right part quickly! Five Stars for Charlie the plumber who was great to deal with, informative and did the job without fuss!
Excellent
SANDY, PASCOE VALE SOUTH, 3044

04/12/19
Friendly fast service. If my kitchen was left in the same way after installation it would be a 5!
Above Average
Katrina , TULLAMARINE, 3043

02/12/19

Excellent
Rivka, ST KILDA EAST, 3183

27/11/19
It’s ok.
Above Average
Le, BRAYBROOK, 3019

27/11/19
Very responsive and supportive service that I have found as a custom home builder. This responsiveness and prompt action taking helps me keep my relationship on good terms with my clients.
Excellent
Ali, TARNEIT, 3029

25/11/19
We are happy for the job
Above Average
Le, BRAYBROOK, 3019

19/11/19
Prompt and efficient after sales/warranty service!
Excellent
Silvia, BENTLEIGH EAST, 3165

16/11/19
Prompt Service and knowledgeable tradesman
Excellent
Sharon, GLENROY, 3046

15/11/19
Exceptional service. Love how everything was organised with text messages. Charlie the plumber was great too.
Excellent
Helen, PRESTON, 3072

12/11/19
The process took a long time. The most frustrating bit was that too many people handled my requests. I think you should allocate one staff member to follow through. Plumber was fantastic
Average
Yvonne, BENTLEIGH, 3204

Latest Images

Thumbnail of Plumbers work in PORT MELBOURNE, 3207 by Facility Asset Contracting. Thumbnail of Plumbers work in PORT MELBOURNE, 3207 by Facility Asset Contracting. Thumbnail of Plumbers work in PORT MELBOURNE, 3207 by Facility Asset Contracting.

Documents & Licensing

Trade Licence / Plumbing Licence: 34578 }
Public Liability Insurance / Public Liability: CC1092335L }

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