10/06/20 Service Agent (Borgys) was great. Prompt attendance once contacted.
Main issue is the duration to get the matter sorted albeit during these difficult times. It took approximately 3 weeks from warranty submission which is too long, especially if the matter is urgent. I'm also located in Melbourne and would expect to receive the part within at least a week latest.
Otherwise, service was great for Methven to uphold their warranty promise. Varun, TAYLORS LAKES, 3038
01/06/20 Dylan is prompt on our request.Understand our issues n schedule our time first appointment of the week.He is professional n happy with the service.Thank you MICHELLE, SUNBURY, 3429
13/03/20
Sylvia , MELTON WEST, 3337
14/11/19 Excellent service, Methven! I'm pleased with the results, hopefully it will last longer. Michael, MELTON SOUTH, 3338
07/10/19 My service call was dealt in a professional way and job completed within a week.
Highly recommend the brand. Doug, TAYLORS LAKES, 3038
26/07/19
Anna, PLUMPTON, 3335
19/06/19 Excellent service from beginning to end. Joe, GISBORNE SOUTH, 3437
07/06/19 Good service Nadia, TRUGANINA, 3029
29/05/19 I cannot remember when I had received such great service. Thanks all involved Ian, MADDINGLEY, 3340
27/05/19
Dinesh, AINTREE, 3336
07/04/19 The service was great, the parts needed were shipped to me very quickly and the plumber Dylan was very accommodating with our schedule. He was also really friendly. Chris, PLUMPTON, 3335
07/04/19 The service was great, the parts needed were shipped to me very quickly and the plumber Dylan was very accommodating with our schedule. He was also really friendly. Chris, PLUMPTON, 3335
21/03/19 I made a warranty claim and within 3 days the part was sent and replaced.
I was Kept informed about the progress of the warranty claim and given a
day and estimated time of arrival of the service person. Excellent service :) Wayne, BROOKFIELD, 3338
27/02/19 Very good service. Roger , STRATHTULLOH, 3338
13/02/19 Very friendly, quick response and effective service to fix the problem.
Thank you for everything Bhavin, COBBLEBANK, 3338
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