17/01/21 Easy and efficient, great service from all involved Karlie, ROSTREVOR, 5073
10/09/20
Zoey, DAW PARK, 5041
25/08/20 Good involvement in whatthe issue was. Alexandra, HIGHBURY, 5089
21/08/20 Took nearly 4 months to resolve issue. Trevor, HIGHBURY, 5089
17/08/20
Daniel, ERINDALE, 5066
17/06/20
Gabor, FULLARTON, 5063
19/05/20
Gabor, FULLARTON, 5063
07/05/20 2 week delay and a follow up until Methven contacted me which was slightly frustrating but after Reese followed up, delivery and install happened promptly and to a high quality. LAURA, SOUTH PLYMPTON, 5038
21/04/20 Hi big delay between submitting claim and receiving tap, but final stage of getting it fitted was very efficient Sarah , UNLEY PARK, 5061
06/04/20 was 5 star experience from the start
quick and helpful Loui , FORESTVILLE, 5035
02/04/20
Paulin , NORTH PLYMPTON, 5037
26/03/20 Prompt service and accommodating. Thanks to all!! Maria , KLEMZIG, 5087
17/03/20 Great response the plumber was very obliging the tap is now fine. TREVOR , WEST LAKES, 5021
12/02/20 Menthven sent the wrong tap. Your contract plumber loaded this into the portal but there was no response. I emailed to Helen after 3 weeks and she got the required tap sent out. Now all good. LINDSAY, KINGS PARK, 5034
05/02/20 Great customer service and also the plumber who came out to fix it. MAURICE , KINGSWOOD, 5062
06/01/20 Good communication, thorough, polite, knowledgeable plumber. Thank you 😊 Carol, MARION, 5043
17/12/19 Polite and meticulous Nathan, ATHELSTONE, 5076
12/12/19
Brendan, FORRESTON, 5233
30/11/19 Excellent service. Professional plumber. Clementina, FLINDERS PARK, 5025
28/11/19 Friendly reception staff but I needed to follow up my online claim with a phone call several days later as I had not had a reply. Following this call, I received prompt attention with the name and contact details of the person who had been allocated the job of replacing the faulty part Stephen and Sandra , HIGHBURY, 5089
26/11/19 Very simple process Tamara, BLAKEVIEW, 5114
20/11/19 We were pleased with the guarantee work.Having to put pressure gauge on after 55 years left me wondering.Thanks for new parts. J.M. John, PARA HILLS, 5096
01/11/19 Very happy with the communication. John from Amazon Plumbing did a great job. Was very polite and always prompt. KAY, ROSTREVOR, 5073
22/10/19 *****. Excellent Ty, GRANGE, 5022
26/09/19 John was great Michael, GLENELG NORTH, 5045
19/08/19
James, LOWER MITCHAM, 5062
05/08/19 It is refreshing to deal with a company that backs it's products. GARRY, WYNN VALE, 5127
02/08/19 Took over a week for Methven to respond to the initial warranty call. Plumber was very good — Amazon Plumbing — and very prompt. I do appreciate the positive response by Methven to the warranty claim . Thanks Laurie, ST AGNES, 5097
29/07/19 Very courteous and thorough. Explained the problem well Barbara, HAWTHORN, 5062
23/07/19 Prompt response to emails. Well informed throughout the the whole process. Organised tradesman to complete the work. Very satisfied. Michael, HENLEY BEACH, 5022
23/07/19 Very happy with his service Narelle, WINDSOR GARDENS, 5087
14/07/19 John from Amazon plumbing replaced the faulty shower rail Friday. A very helpful and competent plumber. Brendan, FORRESTON, 5233
28/06/19 From the start the communication was fabulous. John from Amazon Plumbing came out and fixed the problem as soon as the parts came in. He was great. Leaking tap is gone and everyone is happy. Thank you for being on the ball Gary, PROSPECT, 5082
18/06/19 No hassle replacement of faulty product. Initially required replacement of tap base, however In the end required a whole new tap. The plumber facilitated the second request. Generous warranty provision ($15 yrs parts and labour). Plumber who performed labour was courteous, prompt and competent. Emmanuel, CLARENCE PARK, 5034
12/06/19 Friendly , efficient and prompt service Peter, VALLEY VIEW, 5093
09/06/19 Awaiting replacement tap. Plumber attendance found refill part not responsible to solve the leakage problem. Further repair to be organised. Basil, ADELAIDE, 5000
30/05/19 Waited couple of days for parts to be dispatched. Unfortunate when there is a dripping tap. However, plumber was friendly, informative and tool care with the replacement. It is a great warranty service you offer. Karen, GOODWOOD, 5034
21/05/19 Arrived before time. Polite. Explained what he had to do and went about it in a professional manner. Would certainly reccomend Amazon Plumbing. Thanks John. And Methven Graeme, CHELTENHAM, 5014
14/05/19
Brendan, FORRESTON, 5233
06/05/19 Both the service and workmanship was very professional and attended to quickly and efficiently. Rosa, MYRTLE BANK, 5064
15/04/19
Meg, ASHFORD, 5035
08/04/19 Still have a dripping problem with this tap. Service man said our water pressure is too high. We have installed three other taps in the last few years (different brands) and none of these have given us a problem. Only Methven. Disappointed. Enid, LOWER MITCHAM, 5062
05/04/19 excellent service. I selected my replacement tap over the weekend, and by 9:15am monday morning I had a message and an email saying it was on it's way, a message telling me the plumber who would be installing it, and a courtesy call from the plumber asking me to let him know when the replacement tap arrived! The tap arrived and plumber has replaced it. I've never had such amazing service. Very Well Done! Lisa, MACDONALD PARK, 5121
22/01/19
Felice, DEVON PARK, 5008
14/01/19 Thankyou, I am extremely happy with the service that I have received from both Methven as a company and from their plumber "John" for his fast informative and pleasant service of the installed product, Would have no hesitation in recommending both in the future. John, MAWSON LAKES, 5095
Water heaters are an integral part of life for the people in Australia. In fact, it is one of the highest energy users, with an energy use of 15% to 17%.......
Winters in Australia demand more than wool scarves and fancy heaters. Before winter takes a full swing, make sure your home’s plumbing system is also ready for the season......
