15/02/21 Great communication & service from the team at LALS Mechanical And Electrical Contractors. Couldn't have asked for better service. Thank you! Leslee, SUNBURY, 3429
14/02/21 Veeraj was extremely polite and tried really hard to get the replacement unit working, however yet again it is hit and miss with the camera working on only one phone and the sensor lights do not work at all.
I bought this unit after my daughter was assaulted at her home and I am extremely disappointed in the unit itself and plan to return the one I purchased to Bunnings for a full refund. You are welcome to send Veeraj back to retrieve the replacement unit at your convenience. As I said he was extremely polite and tried really hard to get it going but clearly there is a major problem with the device itself. I am not rating by stars as I would give 5 for Veeraj and 0 for the unit. Jeannie, RESERVOIR, 3073
11/02/21 This whole process began in oct20, and with mistakes in ordering, the fans finally made it to me in early Jan. Then the original Electrician assigned to me kept promising dates for instal, but kept putting off. I was allocated another electrician after complaining. Veeraj was brilliant! Courteous, great at communicating, worked wonderfully well with his colleague Drew and was on time and did a wonderful, clean job. So thankyou Veeraj for finishing off this whole mess in a positive light. Lara, AVONDALE HEIGHTS, 3034
24/01/21 Good service Robert, SYDENHAM, 3037
29/12/20 Fan installation booking was simple and assigned to the installer quickly. Agreed time was easy to resolve directly with installer.
The installer turned up at the scheduled time. The install had a slight hiccup, but not from this installer. A previous install on one of old fan units hadn't been done properly and required some additional works [timber battens replaced] outside the booked scope. This was easily discussed prior to doing to extra work with costs known prior to commencing. A nice touch to an over excellent service. Would use this installer again! Aaron, SUNSHINE, 3020
18/11/20 Excellent prompt, efficient and friendly Heather, STRATHMORE, 3041
14/11/20 The tradesmen were great and polite and communication was terrific before they arrived 👍 Peter, HOPPERS CROSSING, 3029
11/11/20
Stephen, BRUNSWICK, 3056
17/09/20 Lodged claim in May hear nothing for months. No one answered phone. Emails went unanswered for 2 months. Finally someone called me and got it sorted out in September. 4 months is pathetic.
The two guys who came to do the job were amazing!!! Rebecca , SUNBURY, 3429
16/09/20 The first attempt at installation didn't go well as the replacement unit sent to the electrician was wrong.
Second time was ok, still took a really long time to add the device to the app though so that's probably something that you guys can focus on. Edcel, MELTON SOUTH, 3338
31/07/20 Veeraj & Dat were efficient, engaging, polite, respectful & diligent.
The epitome of how tradesmen should be.
The job was done quickly with minimum fuss Andrew, SUNBURY, 3429
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Documents & Licensing
Other / Electrical Licence: ELECTRICAL LICENSE 37613
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