25/02/21 Very efficient service! My agent was running a bit late, but he kept me updated on his whereabouts and ETA, couldn't ask for better service. Jonathan , VARSITY LAKES, 4227
21/02/21 Sam was on time
Courteous and got the job done easily Dean, BROADBEACH WATERS, 4218
20/02/21 I am so so sorry to report to you that the trouble with the new light in the fan still didn’t work or light up. Sam your elected electrician here on the Gold Coast, said for me to call your office ( I spoke to Levili to let her know the problem, and that Sam was going to report to you as well). I imagine by email that the fan had a problem with the connector! It would be wonderful if you could please treat this matter as urgent, it has already been 3 months, of our summer without the light!
Sincerely
Annie Binks
0418 710934 Anne, BENOWA, 4217
14/02/21 Job completed quickly and efficiently. Friendly and polite technician. Jane , BURLEIGH WATERS, 4220
28/01/21 Sam was very good with communication time, rang twice to confirm time and date.As for the fans we have 5 and I think 4 have been replaced.Very happy you have 5 year warranty on them as we only use them 3/4 months of the year we’ll get new ones forever.The fans themselves I think they need more of an angle on the blades because if you are not sitting or standing directly underneath them you really can’t feel much flow.Just letting you know.👍 Troy, MIAMI, 4220
25/01/21
Peter, MERMAID WATERS, 4218
19/01/21 Awesome sparky - came same day !! Christa, BROADBEACH, 4218
22/12/20 Very disappointed! Waited 3 weeks for part to arrive which didn't fix the problem.
Spoke with Doug the service co-ordinator after waiting 2.5 weeks for part to arrive. Tried to explain my dissatisfaction and he continued to talk over the top of me. I requested at the time that Ventair replace the fan, which was declined.
The electrician has been and fitted the part, which didn't fix the problem. Three weeks later the problem is still not fixed! Dianne, WILLOW VALE, 4209
18/12/20 Fan still not operating . Service technician Sam said he will report to you and sort it out . Walter, BENOWA, 4217
17/12/20 Chris was terrific. Took care to ensure thinks were correct and made sure the new fan was installed and operated right. Greg, HOPE ISLAND, 4212
04/12/20 Very Happy with the service. Susan , JACOBS WELL, 4208
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